privacy policy

General information and mandatory information

designation of the responsible body

The responsible body for data processing on this website is:

Erik Martens - zoological specialist retailerOwner: Mr. Erik MartensWiesenweg 921398 Neetze

The responsible body decides alone or jointly with others on the purposes and means of processing personal data (e.g. names, contact details, etc.)

Revocation of your consent to data processing

Some data processing operations are only possible with your express consent. You can revoke your consent at any time. To revoke your consent, simply send an informal email. The legality of the data processing carried out up to the time of revocation remains unaffected by the revocation.

Right to lodge a complaint with the competent supervisory authority

As the person affected, you have the right to lodge a complaint with the responsible supervisory authority in the event of a data protection violation. The responsible supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based. The following link provides a list of data protection officers and their contact details: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

right to data portability

You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to you or to third parties. The data will be provided in a machine-readable format. If you request that the data be transferred directly to another responsible party, this will only be done if it is technically feasible.

Right to information, correction, blocking, deletion

Within the framework of the applicable legal provisions, you have the right at any time to obtain free information about your stored personal data, the origin of the data, its recipients and the purpose of the data processing and, if applicable, a right to correction, blocking or deletion of this data. In this regard and for other questions on the subject of personal data, you can contact us at any time using the contact options listed in the imprint.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content that you send to us as the website operator, our website uses SSL or TLS encryption. This means that data that you transmit via this website cannot be read by third parties. You can recognize an encrypted connection by the "https://" address line in your browser and the lock symbol in the browser line.

server log files

The website provider automatically collects and stores information in server log files that your browser automatically transmits to us. This is:

• Visited page on our domain
• Date and time of the server request
• browser type and browser version
• Operating system used
• Referrer URL
• hostname of the accessing computer
• IP Address

This data will not be merged with other data sources. The basis for data processing is Art. 6 (1) (b) GDPR, which permits the processing of data to fulfill a contract or for pre-contractual measures.

Data transmission when concluding a contract for the purchase and shipment of goods

Personal data will only be transmitted to third parties if this is necessary for the performance of the contract. Third parties may be, for example, payment service providers or logistics companies. The data will not be transmitted to any other parties or will only be transmitted if you have expressly consented to this.

The basis for data processing is Art. 6 (1) (b) GDPR, which permits the processing of data to fulfill a contract or to take pre-contractual measures.

registration on this website

You can register on our website to use certain functions. The data transmitted is used exclusively for the purpose of using the respective offer or service. Mandatory information requested during registration must be provided in full. Otherwise, we will reject the registration.

In the event of important changes, for example for technical reasons, we will inform you by email. The email will be sent to the address provided during registration.

The data entered during registration is processed on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent at any time. An informal notification by email is sufficient for the revocation. The legality of the data processing that has already taken place remains unaffected by the revocation.

We store the data collected during registration for the period that you are registered on our website. Your data will be deleted if you cancel your registration. Statutory retention periods remain unaffected.

contact form

Data transmitted via the contact form, including your contact details, will be stored in order to process your request or to be available for follow-up questions. This data will not be passed on without your consent.

The data entered in the contact form is processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent at any time. An informal notification by email is sufficient for the revocation. The legality of the data processing operations carried out up to the revocation remains unaffected by the revocation.

Data transmitted via the contact form will remain with us until you request deletion, revoke your consent to storage or there is no longer any need to store the data. Mandatory legal provisions - in particular retention periods - remain unaffected.

Storage period of posts and comments

Posts and comments as well as related data, such as IP addresses, are stored. The content remains on our website until it has been completely deleted or had to be deleted for legal reasons.

The posts and comments are stored on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent at any time. An informal notification by email is sufficient for the revocation. The legality of data processing operations that have already taken place remains unaffected by the revocation.

Subscribe to comments

As a user of our website, you can subscribe to comments after registering. We will send you a confirmation email to check whether you are the owner of the email address provided. You can unsubscribe from the comment subscription function at any time using a link in a subscription email. Data entered to set up the subscription will be deleted if you unsubscribe. If this data has been sent to us for other purposes and elsewhere, it will remain with us.

newsletter data

To send you our newsletter, we need an email address from you. The email address provided must be verified and you must consent to receive the newsletter. Additional data is not collected or is voluntary. The data is used exclusively for sending the newsletter.

The data provided when registering for the newsletter will be processed exclusively on the basis of your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke your consent at any time. To revoke your consent, simply send an informal email or unsubscribe using the "unsubscribe" link in the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation.

Data entered to set up the subscription will be deleted if you unsubscribe. If this data has been sent to us for other purposes and elsewhere, it will remain with us.

YouTube

Our website uses YouTube plugins to integrate and display video content. The provider of the video portal is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

When you visit a page with an integrated YouTube plugin, a connection is established to YouTube's servers. This allows YouTube to know which of our pages you have visited.

YouTube can assign your surfing behavior directly to your personal profile if you are logged into your YouTube account. You can prevent this by logging out beforehand.

We use YouTube in the interest of presenting our online offerings in an appealing manner. This represents a legitimate interest in accordance with Art. 6 (1) (f) GDPR.

Details on how user data is handled can be found in YouTube’s privacy policy at: https://www.google.de/intl/de/policies/privacy.

Cookies

Our website uses cookies. These are small text files that your web browser stores on your device. Cookies help us to make our service more user-friendly, effective and secure.

Some cookies are “session cookies.” Such cookies are automatically deleted at the end of your browser session. Other cookies, however, remain on your device until you delete them yourself. Such cookies help us to recognize you when you return to our website.

With a modern web browser, you can monitor, restrict or prevent cookies from being placed. Many web browsers can be configured so that cookies are automatically deleted when the program is closed. Deactivating cookies may result in limited functionality on our website.

The setting of cookies that are necessary for carrying out electronic communication processes or the provision of certain functions you require (e.g. shopping cart) is based on Art. 6 Paragraph 1 Letter f of GDPR. As the operator of this website, we have a legitimate interest in storing cookies to ensure that our services are technically error-free and run smoothly. If other cookies are set (e.g. for analysis functions), these will be dealt with separately in this data protection declaration.

Google Analytics

Our website uses functions of the web analysis service Google Analytics. The provider of the web analysis service is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses "cookies." These are small text files that your web browser stores on your device and enable an analysis of website usage. Information generated by cookies about your use of our website is transmitted to a Google server and stored there. The server location is usually the USA.

Google Analytics cookies are set on the basis of Art. 6 (1) (f) GDPR. As the operator of this website, we have a legitimate interest in analyzing user behavior in order to optimize our website and, if necessary, advertising.

IP anonymization

We use Google Analytics in conjunction with the IP anonymization function. This ensures that Google shortens your IP address within member states of the European Union or in other contracting states to the Agreement on the European Economic Area before it is transmitted to the USA. There may be exceptional cases in which Google transmits the full IP address to a server in the USA and shortens it there. On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide us with other services relating to website activity and internet usage. The IP address transmitted by Google Analytics will not be merged with other Google data.

Browser Plugin

You can prevent cookies from being set by your web browser. However, this may restrict some functions of our website. You can also prevent Google from collecting data about your website usage, including your IP address, and subsequently processing this data. You can do this by downloading and installing the browser plug-in available via the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

objection to data collection

You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set which prevents the collection of your data on future visits to our website: Deactivate Google Analytics.

Details on how Google Analytics handles user data can be found in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

order processing

In order to fully comply with the statutory data protection requirements, we have concluded a contract for order processing with Google.

Demographic characteristics in Google Analytics

Our website uses the “demographic features” function of Google Analytics. This can be used to create reports that contain information about the age, gender and interests of site visitors. This data comes from interest-based advertising from Google and from visitor data from third parties. It is not possible to assign the data to a specific person. You can deactivate this function at any time. This is possible via the ad settings in your Google account or by generally prohibiting the collection of your data by Google Analytics, as explained in the “Objection to data collection” section.

PayPal

Our website allows payment via PayPal. The payment service provider is PayPal (Europe) S.à.rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg.

If you pay with PayPal, the payment data you entered will be transmitted to PayPal.

Your data will be transmitted to PayPal on the basis of Art. 6 (1) (a) GDPR (consent) and Art. 6 (1) (b) GDPR (processing to fulfill a contract). You can revoke your consent at any time. Data processing operations that took place in the past remain effective if you revoke your consent.

Klarna

Our website allows payment via Klarna. The payment service provider is Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden.

When paying with Klarna (Klarna checkout solution), Klarna collects various personal data from you. You can find details in Klarna's privacy policy at: https://www.klarna.com/de/datenschutz/.

Klarna uses cookies to optimize the Klarna checkout solution. This optimization represents a legitimate interest within the meaning of Art. 6 Paragraph 1 Letter f of GDPR. Cookies are small text files that your web browser stores on your device. Klarna cookies remain on your device until you delete them. Details on the use of Klarna cookies can be found at: https://cdn.klarna.com/1.0/shared/content/policy/cookie/de_de/checkout.pdf.

Your data will be transmitted to Klarna on the basis of Art. 6 (1) (a) GDPR (consent) and Art. 6 (1) (b) GDPR (processing to fulfill a contract). You can revoke your consent at any time. Data processing operations that took place in the past remain effective if you revoke your consent.

Sofortüberweisung

Our website allows payment via “Sofortüberweisung.” The provider of the payment service is Sofort GmbH, Theresienhöhe 12, 80339 Munich.

Using the “Instant Transfer” process, we receive a payment confirmation from Sofort GmbH in real time and can begin to meet our obligations immediately.

When paying by “instant transfer”, your PIN and TAN are sent to Sofort GmbH. The payment provider then logs into your online banking account, automatically checks your account balance and makes the transfer. The transaction is then confirmed immediately. Your transactions, the credit limit of your overdraft facility and the existence of other accounts and their balances are also automatically checked after logging in.

In addition to PIN and TAN, the transmission to Sofort GmbH also includes payment data and personal data. Your personal data includes your first and last name, address, telephone number(s), email address, IP address and, if applicable, other data required for payment processing. This data transmission is necessary in order to establish your identity beyond doubt and to prevent attempted fraud.

Your data will be transmitted to Sofort GmbH on the basis of Art. 6 (1) (a) GDPR (consent) and Art. 6 (1) (b) GDPR (processing to fulfill a contract). You can revoke your consent at any time. Data processing operations that took place in the past remain effective if you revoke your consent.

Details on payment with Sofortüberweisung can be found at: https://www.sofort.de/datenschutz.html and https://www.klarna.com/sofort/.

XING Plugin

Our website uses functions of the XING network. The provider is XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany.

When you visit a page with integrated Xing functions, a connection is established to the Xing servers. To the best of our knowledge, no personal data is stored. IP addresses are not stored, nor is usage behavior evaluated.

Details on data protection and the XING Share button can be found in XING's privacy policy at: https://www.xing.com/app/share?op=data_protection.

Twitter Plugin

Our website uses functions of the Twitter service. The provider is Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA.

When you use Twitter and the "Re-Tweet" function, websites you visit are linked to your Twitter account and published in your Twitter feed. This involves transmitting data to Twitter. We have no knowledge of the content of the transmitted data or how Twitter uses this data. You can find details in Twitter's privacy policy: https://twitter.com/privacy.

You can change your privacy settings on Twitter: https://twitter.com/account/settings

Pinterest Plugin

Our website uses functions of the social network Pinterest. The provider is Pinterest Inc., 808 Brannan Street, San Francisco, CA 94103-490, USA.

When you visit a page with Pinterest functions, your browser establishes a direct connection to the Pinterest servers. Log data is transmitted to the Pinterest servers. The servers are located in the USA. The log data may allow conclusions to be drawn about your IP address, websites visited, type and settings of the browser, date and time of the request, how you use Pinterest and cookies.

For details, please see Pinterest’s privacy policy: https://about.pinterest.com/de/privacy-policy.

Google AdSense

Our website uses Google AdSense. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google AdSense is used to integrate advertisements and uses cookies. Cookies are small text files that your web browser stores on your device in order to analyze the use of the website. Google AdSense also uses web beacons. Web beacons are invisible graphics that enable an analysis of visitor traffic on our website.

Information generated by cookies and web beacons is transferred to Google servers and stored there. The server is located in the USA. Google may pass this information on to contractual partners. However, Google will not combine your IP address with other data stored about you.

AdSense cookies are stored on the basis of Art. 6 (1) (f) GDPR. As website operators, we have a legitimate interest in analyzing user behavior in order to optimize our website and our advertising.

With a modern web browser, you can monitor, restrict and prevent the setting of cookies. Deactivating cookies may result in limited functionality of our website. By using our website, you agree to the processing of the data collected about you by Google in the manner and for the purposes described above.

Google AdWords und Google Conversion-Tracking

Our website uses Google AdWords. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States.

AdWords is an online advertising program. As part of the online advertising program, we work with conversion tracking. After you click on an ad placed by Google, a cookie is set for conversion tracking. Cookies are small text files that your web browser stores on your device. Google AdWords cookies expire after 30 days and are not used to personally identify users. Google and we can use the cookie to recognize that you have clicked on an ad and were redirected to our website.

Each Google AdWords customer receives a different cookie. The cookies cannot be tracked via AdWords customer websites. Conversion cookies are used to create conversion statistics for AdWords customers who use conversion tracking. AdWords customers find out how many users clicked on their ad and were redirected to pages with a conversion tracking tag. However, AdWords customers do not receive any information that enables users to be personally identified. If you do not want to participate in tracking, you can object to its use. The conversion cookie must be deactivated in the user settings of the browser. This means that it will not be included in the conversion tracking statistics.

The storage of “conversion cookies” is based on Art. 6 Paragraph 1 Letter f of GDPR. As website operators, we have a legitimate interest in analyzing user behavior in order to optimize our website and our advertising.

For details about Google AdWords and Google Conversion Tracking, please see Google’s privacy policy: https://www.google.de/policies/privacy/.

With a modern web browser, you can monitor, restrict or prevent the setting of cookies. Disabling cookies may result in limited functionality on our website.

Google Web Fonts

Our website uses web fonts from Google. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

By using these web fonts, we can present you with the desired display of our website, regardless of which fonts are available to you locally. This is done by retrieving the Google Web Fonts from a Google server in the USA and the associated transfer of your data to Google. This includes your IP address and which page you have visited on our site. The use of Google Web Fonts is based on Art. 6 Para. 1 lit. f GDPR. As the operator of this website, we have a legitimate interest in the optimal display and transmission of our website.

The company Google is certified for the US-European data protection agreement "Privacy Shield". This data protection agreement is intended to ensure compliance with the data protection level applicable in the EU.

Details about Google Web Fonts can be found at: https://www.google.com/fonts#AboutPlace:about and further information in Google's privacy policy: https://policies.google.com/privacy/partners?hl=de