right of withdrawal

Download-Version: PDF

Right of cancellation You have a right of cancellation in accordance with the following conditions, provided that the contract with me, Erik Martens, was concluded as a distance selling contract (i.e. by email, telephone or via the Internet): Processing via fax does not technically exist and is therefore excluded. Processing via telephone will take place, but you will receive a written(!) order confirmation. Right of cancellation You can cancel your contract declaration within 14 days without stating reasons in text form [in writing(!)] (e.g. letter, e-mail) or - if the item is left to you before the deadline expires - by returning the item. The period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient and also not before fulfillment of our information obligations in accordance with Article 246 § 2 in conjunction with § 1 Paragraph 1 and 2 EGBGB and in accordance with Section 312e Paragraph 1 Sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. To meet the cancellation deadline, it is sufficient to send the cancellation or the item in good time. The cancellation must be sent to: Erik Martens - sole proprietor zoological specialist trade Wiesenweg 9 D-21398 Neetze Email contact: kontakt@antbaron.de Consequences of cancellation In the event of an effective cancellation, the services received by both parties must be returned and any benefits derived (e.g. interest) must be surrendered. If you are unable to return or surrender the service received and benefits (e.g. benefits of use) to us, or only partially or in a deteriorated condition, you must pay us compensation for the value. You only have to pay compensation for the deterioration of the item and for benefits derived if the use or deterioration is due to handling of the item that goes beyond checking its properties and functionality. “Checking the properties and functionality” means testing and trying out the respective goods, as is possible and usual in a store, for example. Items that can be sent by parcel are to be returned at our risk. You must bear the normal costs of return if the goods delivered correspond to those ordered and if the price of the item to be returned does not exceed an amount of 40 euros or if, in the case of a higher price of the item, you have not yet paid the consideration or a contractually agreed partial payment at the time of cancellation. Otherwise, the return is free of charge for you. Items that cannot be sent by parcel will be picked up from you. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you when you send your cancellation notice or the item, and for us when we receive it.

The right of withdrawal does not apply to the delivery of goods that are named in Section 312 d Paragraph 4 of the German Civil Code (BGB). These include, among others: - Delivery of living goods, goods that are made according to customer specifications or are clearly tailored to the customer's personal needs or that, due to their nature, are not suitable for return, can spoil quickly or whose expiration date has passed. - Delivery of audio or video recordings or software, provided that the delivered data has been unsealed by the consumer, as well as consumables such as lamps