Erik Martens zoological specialist store

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Frequently Asked Questions

Didn't receive an order confirmation? Solution: Please contact us immediately at > Kontakt@antbaron.de This is usually a technical problem with the provider. Alternatively: Look in the spam folder for an email with the keyword "Antbaron.de"╍ ╍ ╍ ╍You wrote us an email but didn't receive a reply?Solution: Check that the email address is correct. Kontakt@antbaron.dePlease note that processing can take up to 24 hours, depending on the volume.If in doubt, just give us a call.╍ ╍ ╍ ╍No movement in the tracking code?Solution: Wait another 12-24 hours and contact us

at Kontakt@antbaron.de - usually a package was not scanned

and continues to run. In case of technical errors in the dispatch center, it can

short delays may occur in exceptional cases. ╍ ╍ ╍ ╍Are you looking for ants, but haven't found anything suitable?Solution: Contact us at Kontakt@antbaron.de and ask us directly for a solution or alternative. ╍ ╍ ╍ ╍



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